Looking for Wordpress help desk plugins for your business website? A effective customer support is required to make your business successful. Customers are more likely to take services from you, if they know they can count on you for help.
In this blog, we have compiled a list of hand-picked the best help desk plugins. Check out and choose the one that works best for you.
Catchers Helpdesk is a top-notch help desk plugin. Based on ticket system, Catchers Helpdesk even allows you to save common replies as canned responses so that you can save time while being helpful.
You can start with basic capabilities of standard version. but if you want extended capabilities, they have several of Looking for only basic capabilities from your WordPress helpdesk plugins? No problem. Catchers Helpdesk has a free version also, but the functionalities are limited. So we recommend to go for premium version (starting at $39).
Zendesk is another popular helpdesk plugins for businesses. It is also based on ticket system.
It allows users to log in on your WordPress site to access the helpdesk without switching accounts. You can also convert comments into support tickets. The plugin also allows you to add Zendesk Dropbox tab to any page of your WordPress site.
3. WPHelpDesk
WPHelpDesk is a premium WordPress help desk plugin that provide you full control over your support system.
It can be used with any WordPress theme, it integrates seamlessly into your WordPress site. You get email notifications, unlimited agents, ticketing system, file and media uploads and custom fields. The plugin website provide you a demo where you can test both the back-end and front-end of the software.
4. Help Scout
If you have an entire support team, you can utilize the Help Scout system with any plugins you already have or wish to get. It also integrates seamlessly with live chat plugins, You can keep your team organized with multiple mailboxes for each shared email address. You can also scan reports to measure your team’s performance, directly from your WordPress dashboard. Prices vary justify on which package you choose, but all options start with a 15-day free trial.
5. bbPress
bbPress is a lightweight forum software efficiently used by some WordPress companies as their customer support forum. If you want to use bbPress for customer support, then you will need to set up several additional plugins to install. However, with plenty of add-on plugins make bbPress a viable contender to be considered for a support forum. bbPress is a open source WordPress forum plugin. It won’t slow down your website with unnecessary bloat.
We hope this blog helped you find the best WordPress help desk plugin for customer support. You find any difficulty and want to customize your Wordpress website, contact SFWP expert, a San Francisco Wordpress Developer experts that works on your behalf to make your business successful online.
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